Business and Company Overview
Destruction of information documents and computer products is the principle work of The Shred Authority. We are an independent, minority-owned-and-operated company that is certified as AAA by the National Association for Information Destruction (NAID) for onsite, offsite, micro-media and computer hard-drive destruction.
With the AAA NAID certification, The Shred Authority must comply with rigorous requirements and uphold stringent document destruction standards and security procedures to be classified AAA. As a leader in the secure document destruction industry, we deliver exceptionally reliable and consistent service, high quality reporting processes, secure centralized billing and outstanding customer service.
Technologically advanced tools, systems, and methods are used that allow ecologically sound practices when recycling shredded paper and mechanical components.
Matching the high level of sophistication used in our information destruction and security operations, we also focus great attention on the type of people we hire to be a primary connection between our business and yours. Our employees are carefully screened so they provide not only excellent client services, but also an extension of our information security services.
Company Mission Statement
The mission of The Shred Authority is to become the preeminent provider of secure document destruction for the Chicagoland area by delivering: exceptional customer service, unsurpassed security, a genuine value and superior quality to our customers.
President & Owner Ken Williams
Ken Williams is the CEO and owner of The Shred Authority, a company founded in 2002, which he bought and re-positioned in 2005. The company provides document destruction, storage and other services to assist its customers in meeting Privacy Rule requirements. The Shred Authority is an independent, minority-owned-and-operated document destruction company that is AAA NAID Certified (National Association for Information Destruction) for onsite, offsite, micro-media and computer hard-drive destruction. It utilizes technologically advanced tools and cost effective and rigorous methodology to recycle waste in accordance with federal statutes and its customers’ commitment to environmental conservation. The core competency of The Shred Authority is the shredding of sensitive documents for corporate customers.
Since acquiring The Shred Authority, Ken has grown both revenues and profits while consistently improving financial and operating metrics in what is a highly competitive industry. The company's personalized service and high attention to detail are known throughout the industry with 100% of customers serving as references for the company and nearly 90% rating it service as "excellent" or "best in class." An essential element in attaining such high levels of customer satisfaction is the employees of The Shred Authority.
Ken’s success in the secure destruction business has also been recognized by his peers as they elected him to serve as board treasurer of National Association of Information Destruction. NAID is the shredding industry’s international organization and represents over 1,000 members across the globe.
Prior to purchasing The Shred Authority, Ken’s career placed him in a number of high-level positions in business operations, systems analysis and financial controls at Citigroup, Morgan Stanley, and Dean Witter Discover. Ken received his MMA from Kellogg School of Management in 1998.
The Shred Authority is NAID Certified for Mobile & Plant-based Operations endorsed for Paper/Printed Media, Micro Media, Computer Hard Drive & Non-Paper Media destruction, adhering to the stringent security practices and procedures established by the National Association for Information Destruction.